SM Entertainment's management capabilities are under scrutiny following a series of controversies involving their artists, including BoA, NCT Wish, and the sudden cancellation of Taeyeon's concert.
In the past month alone, there have been three notable incidents involving SM artists: the cancellation of Taeyeon's concert, BoA's controversial live SNS broadcast, and NCT Wish's attitude controversy on a radio show. These incidents highlight the agency's failure to adequately manage its artists.
Taeyeon shared a statement from fans on her SNS regarding the cancellation of her concert in Japan. She was scheduled to perform at the Ariake Arena in Tokyo on October 19-20 to celebrate her 10th solo debut anniversary. However, the concert was abruptly canceled. SM had previously stated that equipment being transported for the Asia tour had not arrived in Japan, making it difficult to prepare for the concert.
The sudden cancellation due to the agency's oversight led fans to demand clear compensation and solutions from SM. It is unusual for an artist to share such statements directly on SNS, indicating a breakdown in communication between the artist and the agency. Taeyeon has previously expressed dissatisfaction with her agency, and the 'Taeyeon neglect controversy' continues.
NCT Wish, a rookie group under SM, faced criticism for their lackluster attitude during an appearance on SBS PowerFM's 'Cultwo Show' on October 22. Some members gave short, indifferent answers and maintained a passive demeanor. Their attitude was starkly contrasted by fellow guest Chuu's enthusiastic participation, drawing public backlash.
Critics argue that the agency failed to manage the group's schedule appropriately, considering NCT Wish is a two-year-old rookie group with many foreign members who might struggle with talk shows. The lack of strategic planning by the agency is seen as a reason for the backlash against NCT Wish.
BoA sparked controversy during an Instagram live broadcast with broadcaster Jeon Hyun-moo on October 5, making derogatory remarks about broadcaster Park Na-rae. Despite the public nature of her comments, BoA only issued an apology on her personal fan community, unlike Jeon Hyun-moo, who publicly apologized on various shows. BoA's actions were criticized as irresponsible, tarnishing her career and image during her 25th debut anniversary.
Industry insiders are increasingly critical of SM, one of the 'Big Four' agencies, for operating no differently than smaller agencies. The repeated controversies have led to calls for a comprehensive overhaul of SM's management system.